An RCT of Effects of Telephone Care Management on Treatment Adherence and Clinical Outcomes Among Veterans With PTSD
Rosen CS, Azevedo KJ, Tiet QQ, Greene CJ, Wood AE, Calhoun P, Bowe T, Capehart BP, Crawford EF, Greenbaum MA, Harris AHS, Hertzberg M, Lindley SE, Smith BN, Schnurr PP · Psychiatric Services · 2017 February
DOI 10.1176/appi.ps.201600069
Objective
To investigate whether adding telephone care management to usual outpatient mental health care improves treatment attendance, medication compliance, and clinical outcomes for veterans with posttraumatic stress disorder (PTSD).
Conclusions
Telephone care management (TCM) improved treatment attendance for PTSD patients but did not lead to significant improvements in clinical outcomes such as PTSD symptoms, depression, substance use, and quality of life. The effectiveness of outcomes appears contingent on the quality and type of treatments received by patients.
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